Question 1

What is a Continuous Glucose Monitor (CGM)?

Accepted Answer

A CGM is a device that continuously tracks your glucose levels throughout the day and night.  This compact device is typically inserted on your abdomen or arm.  It has a tiny filament that is inserted into the skin using an applicator.  The sensor measures glucose levels in the interstitial fluid and wirelessly transmits the data to your smartphone. This allows you to monitor your glucose levels in real-time, providing valuable insights into your metabolic health.

Question 2

Does Ūpgrade Health supply CGMs?

Accepted Answer

Yes, Ūpgrade Health does supply CGMs.

The CGM that we supply is called a LinX CGM. We are an accredited supplier and we provide comprehensive support and guidance to help you get started with your  LinX CGM, including setup assistance, ongoing support, and health coaching to optimise your use of the device.

Question 3

Who can benefit from using a CGM?

Accepted Answer

CGMs are beneficial for anyone wanting to monitor and optimise their metabolic health. While CGMs were traditionally used by patients with diabetes, they are now widely used by individuals aiming to improve their overall health and by athletes seeking to enhance their training.

Question 4

How long does the LinX CGM last?

Accepted Answer

The LinX sensor lasts for 15 days.

Question 5

Is the sensor insertion painful?

Accepted Answer

Most users report minimal discomfort during sensor insertion. The LinX CGM system includes a built-in applicator that makes insertion quick and straightforward.

Question 6

Can I shower, swim, or exercise with the LinX CGM?

Accepted Answer

Yes, the LinX CGM is IP68 water-resistant and can be worn during activities like showering and swimming, but should not be submerged in water for longer than 30 minutes or at a depth greater than 1.5 meters. 
Ensure the sensor is properly secured and follow the guidelines for water exposure.

Question 7

How accurate is the LinX CGM?

Accepted Answer

The LinX CGM is highly accurate and reliable, providing real-time glucose readings with minimal lag time compared to traditional blood glucose monitoring.

Question 8

How do I view my glucose data?

Accepted Answer

Glucose data from the LinX CGM can be viewed on a smartphone app. The app provides real-time data, trends, and alerts.

Check if your smartphone can download the LinX App (in mmol/L), found in the Apple App Store for iPhone and Google Play Store for Android devices.

Question 9

What size is the LinX CGM when affixed to the skin?

Accepted Answer

The LinX CGM sensor is designed to be small and discreet.  It has a 22mm diameter, a 4.2mm height, and weighs 2.2 grams.  This makes it lightweight and comfortable for daily wear.

Question 10

How do I apply the LinX sensor?

Accepted Answer

Follow the step-by-step instructions from the insert (given inside your CGM pack).   The coaches at Ūpgrade Health will also give you clear instructions on how to apply the sensor and transmitter.

Refer to the user manual for more details.

Question 11

Can I wear the LinX CGM and go through airport security?

Accepted Answer

The system can be exposed to common electrostatic (ESD) and electromagnetic interference (EMI), including airport metal detectors. You can safely use your system at all times while on an aircraft. Some airport full-body scanners include x-ray or millimeter radio-wave, which you cannot expose your system to. The effect of these scanners has not been evaluated and the exposure may damage the system or cause inaccurate results.

Question 12

Can I use LinX CGMS during MRI, CT scan or diathermy treatment?

Accepted Answer

No, do not wear a CGM during magnetic resonance imaging (MRI), computed tomography (CT) scan, or high-frequency electrical heat (diathermy) treatments.

Question 13

How do I interpret the data from my LinX CGM?

Accepted Answer

Our health coaches at Ūpgrade Health will guide you in interpreting your data to optimise your health.  The  LinX CGM app provides comprehensive data analysis, including trends, patterns, and daily summaries.

Question 14

How can I access my historical glucose data?

Accepted Answer

Your historical glucose data is stored in the LinX CGM app, where you can review past readings, trends, and reports. This data can be shared with our health coaches or with your healthcare provider for further analysis.

Question 15

Is the LinX CGM covered by medical aid?

Accepted Answer

No, unfortunately it is not covered by medical aids.

CGM FAQs