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What is a continuous glucose monitor, or CGM?
It's a small, wearable device that continuously tracks your glucose levels throughout the day and night.
By providing real-time data, CGMs allow you to see how your blood sugar levels respond to various factors like food, exercise, stress, and sleep.
This constant feedback empowers you to immediately adjust your lifestyle choices, improving your overall metabolic health.
Why would wearing a CGM help you?
Personalised Health Guidance
You’re unique, and understanding how your body works can give you a clear view of the lifestyle changes you need to make. These adjustments will directly improve your health.
Learn, Act, and Improve Your Health
See how your body reacts to food, exercise, sleep, and stress in real-time, giving you the information you need to make better choices for a healthier, more energetic life.
Stay Ahead of Your Health
Prevent issues before they arise, ensuring your metabolic health is always at its best.
CGM FAQs
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What is a Continuous Glucose Monitor (CGM)?A CGM is a device that continuously tracks your glucose levels throughout the day and night. This compact device is typically inserted on your abdomen or arm. It has a tiny filament that is inserted into the skin using an applicator. The sensor measures glucose levels in the interstitial fluid and wirelessly transmits the data to your smartphone. This allows you to monitor your glucose levels in real-time, providing valuable insights into your metabolic health.
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Does Ūpgrade Health supply CGMs?Yes, Ūpgrade Health does supply CGMs. The CGM that we supply is called an AiDEX™ CGM. We are an accredited supplier and we provide comprehensive support and guidance to help you get started with your AiDEX™ CGM system, including setup assistance, ongoing support, and health coaching to optimise your use of the device.
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Who can benefit from using a CGM?CGMs are beneficial for anyone wanting to monitor and optimise their metabolic health. While CGMs were traditionally used by patients with diabetes, they are now widely used by individuals aiming to improve their overall health and by athletes seeking to enhance their training.
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How long does the AiDEX™ CGM last?The AiDEX™ CGM is made up of a sensor and transmitter. Each AiDEX™ sensor lasts for 14 days. The AiDEX™ transmitter is reusable for 4 years and receives firmware updates via the AiDEX™ mobile app. The AiDEX™ transmitter has a 4-year manufacturer warranty.
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Is the sensor insertion painful?Most users report minimal discomfort during sensor insertion. The AiDEX™ CGM system includes a built-in applicator that makes insertion quick and straightforward.
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Can I shower, swim, or exercise with the AiDEX™ CGM?Yes, the AiDEX™ CGM is water-resistant and can be worn during showering, swimming, and exercising. Ensure the sensor is properly secured and follow the guidelines for water exposure.
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How accurate is the AiDEX™ CGM?The AiDEX™ CGM is highly accurate and reliable, providing real-time glucose readings with minimal lag time compared to traditional blood glucose monitoring.
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How do I view my glucose data?Glucose data from the AiDEX™ CGM can be viewed on a smartphone app. The app provides real-time data, trends, and alerts. Check if your smartphone can download the AiDEX™ App (in mmol/L), found in the Apple App Store for iPhone and Google Play Store for Android devices.
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What size is the AiDEX™ CGM (Transmitter + Sensor when affixed to the skin)?35mm (l) x 22mm (w) x 8mm (h)
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How do I apply the AiDEX™ sensor?Follow the step-by-step instructions from the insert (given inside your CGM pack). The coaches at Ūpgrade Health will also give you clear instructions on how to apply the sensor and transmitter. Refer to the user manual for more details.
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Can I wear the AiDEX™ CGMS and go through airport security?The system can be exposed to common electrostatic (ESD) and electromagnetic interference (EMI), including airport metal detectors. You can safely use your system at all times while on an aircraft. Some airport full-body scanners include x-ray or millimeter radio-wave, which you cannot expose your system to. The effect of these scanners has not been evaluated and the exposure may damage the system or cause inaccurate results.
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Can I use AiDEX™ CGMS during MRI, CT scan or diathermy treatment?No, do not wear or use any AiDEX™ CGMS components (sensor and transmitter) for magnetic resonance imaging (MRI), computed tomography (CT) scan, or high-frequency electrical heat (diathermy) treatments.
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How do I interpret the data from my AiDEX™ CGM?Our health coaches at Ūpgrade Health will guide you in interpreting your data to optimise your health. The AiDEX™ CGM app provides comprehensive data analysis, including trends, patterns, and daily summaries.
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Can multiple people use the same AiDEX™ CGM device?The AiDEX™ CGM transmitter can be shared by family members (the transmitter lasts for four years) but for security reasons, your transmitter can only be paired with a single AiDEX™ account at a time. Before it can be used with another account you will need to unpair it from your own account on the AiDEX™ App. Your transmitter will need to be connected to a sensor during this process. The AiDEX™ CGM sensor can only be used for individual/single use.
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How can I access my historical glucose data?Your historical glucose data is stored in the AiDEX™ CGM app, where you can review past readings, trends, and reports. This data can be shared with our health coaches or with your healthcare provider for further analysis.
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Is the AiDEX™ CGM covered by medical aid?No, unfortunately it is not covered by medical aids.
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